The Full EV Ltd Complaints Policy
At The Full EV Ltd, we value customer satisfaction and aim to resolve any concerns quickly and fairly.
How to Make a Complaint:
Contact us via:
- Email: leighton@thefullev.co.uk
- Phone: 02922 408020
- Online Form: https://thefullev.co.uk/contact-us/
What We Need from You:
Please include your contact details, a description of the issue, and any supporting information (e.g., photos, receipts).
Our Process:
- We will acknowledge your complaint within 2 working days.
- Our team will investigate and aim to resolve your issue within 14 days.
- If you’re unsatisfied with our response, you may request an appeal or escalation.
